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July - Help Centre (US)

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How do I "Set & Save"?

Promos, Sales, and Discount Codes?

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All gone? When is this coming back in stock?

General

What are my payment options?

Where are my order details?

I need to make changes to my order!

Order Support

Can I return or exchange my personalised items?

Why can't I personalize my order?

Personalization

When will I receive my order?

Where do you ship to?

Where's the rest of my order?

What if my order is lost or damaged in transit?

Easter Weekend - Shipping Notice

Shipping

What is the 100 Day Returns Policy?

How do I return my order online?

Set & Promotional Returns

Returns & Exchanges

What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Bags & Accessories - Limited 5 Year Warranty

Leather Goods - Limited 2 Year Warranty

Juliette Collection - Limited 2 Year Warranty

Limited Edition Everyday Tote - Limited 2 Year Warranty

Product Warranties

Is July's luggage within Airline Standards?

What's the difference between each Carry On?

What's the difference between each Checked Luggage?

Can I nest my luggage?

Does it fit under the seat?

Commonly Asked Questions

How do I store my July?

Can I remove scuffs from my luggage?

How do I clean my Everyday Tote?

Can I wash the packing cells?

Care & Storage

Seasonal Promotions

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General

Order Support

Personalization

Shipping

Returns & Exchanges

Product Warranties

Commonly Asked Questions

Care & Storage