July - Help Centre (US) logo
July - Help Centre (US) logo

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When will I receive my order?

For orders above $100, standard shipping is free to contiguous United States. For orders under $100, standard shipping is $15 to contiguous United States. All other countries have varying shipping costs. Please add your address in the shipping sectio

Where do you ship to?

We ship to Australia, New Zealand, the United Kingdom and the contiguous United States. If you are interested in our luggage but reside outside our regular shipping zones, don't fret! While we are not yet able to ship anywhere and everywhere, please

Where's the rest of my order?

So you've received a package from July, but it seems like it might be missing a few things... Don't fret! Here's everything you need to know about your order. If it appears your order may be incomplete, we recommend checking inside the larger items t

What if my order is lost or damaged in transit?

All orders automatically come with an additional cost added by default for "Premium Package Protection". This can be toggled on and off in your cart, and was implemented to protect your orders from any issues in the delivery process. PROTECTION FROM

Easter Weekend - Shipping Notice

Due to the Easter public holiday closures, please note that orders placed between Friday the 29th of March and 1st of April, may require an extra 2-3 business days to dispatch. As additional time is required, we recommend placing your orders well in