Shipping
When will I receive my order?
Orders are dispatched next business day. If your order contains personalized items, it will require additional processing time before your order is dispatched. Once dispatched, below are the expected shipping times based on your shipping method:. Whi
Where's the rest of my order?
If it appears your order may be incomplete, we recommend checking inside the larger items to confirm whether the smaller products are nested inside.For example, if you've ordered a Checked Plus bundle, the included Carry On will often be nested insid
What if my order is lost or damaged in transit?
All orders automatically come with an additional cost added by default for "Premium Package Protection". This can be toggled on and off in your cart, and was implemented to protect your orders from any issues in the delivery process. PROTECTION FROM
I need to receive my order before December 25th. When is the last date I can order?
If you are wanting your July products to be delivered by December 25th, we recommend placing your order as soon as possible. Placing your order by the below dates will give your order the best chance of being delivered beforehand:. While we do our be