July - Help Centre (US) logo
July - Help Centre (US) logo

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When will I receive my order?

For orders above $100, standard shipping is free to contiguous United States. For orders under $100, standard shipping is $15 to contiguous United States. All other countries have varying shipping costs. Please add your address in the shipping sectio

Where do you ship to?

We ship to Australia, New Zealand, the United Kingdom and the contiguous United States. If you are interested in our luggage but reside outside our regular shipping zones, don't fret! While we are not yet able to ship anywhere and everywhere, please

Where's the rest of my order?

So you've received a package from July, but it seems like it might be missing a few things... Don't fret! Here's everything you need to know about your order. If it appears your order may be incomplete, we recommend checking inside the larger items t

What if my order is lost or damaged in transit?

WHAT IS PREMIUM PACKAGE PROTECTION?. All orders automatically come with an additional cost added by default for "Premium Package Protection". This can be toggled on and off in your cart, and was implemented to protect your orders from any issues in t

Holiday Season Shipping Information

During holiday closure dates and periods of increased shipping demand, your order will take a little longer than usual to arrive. While we do our best to ensure your order arrives in time, kindly allow up to 48 hours to receive the tracking link due