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July - Help Centre (US) logo

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Where are my order details?Updated 3 months ago

where can i find my receipt/tax invoice?

The order confirmation you received at the time of purchase can be used as a tax receipt and has all our company details listed for tax purposes. 

WHERE’S MY TRACKING NUMBER?

All online orders come with a tracking number which we will send to you via email. Please allow 48 hours from purchase for the shipping confirmation email and tracking details to be updated. 

 

WHAT IF MY ORDER HASN’T ARRIVED?

We’ll do everything we can to make sure you get your products in time. Orders with multiple items may be shipped in different boxes so please make sure to check the tracking link correctly as they'll usually have all required information

If you've recently placed an order, please click here to see when you can expect it to arrive.

If your order has not arrived within the maximum estimated timeframe please fill out our Contact Us form and our Customer Happiness Team will be able to assist.

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