Repair PolicyUpdated a month ago

Luggage Repair

Our luggage is designed to be easily repaired when the unexpected happens.

If a repairable issue arises, we’ll gladly send replacement parts to your designated address along with detailed instructions, upon lodgement of a warranty claim.

If you no longer reside in your region of purchase, a shipping fee may apply. You may also be responsible for any customs fees or import taxes.

If you need to lodge a warranty claim, please contact our team.

Limited Edition Items

Please note that due to the exclusive nature of our limited-edition ranges, replacement parts may not match the original colour this will be advised upon the outcome of your claim.