July - Help Centre (US) logo
July - Help Centre (US) logo

All articles

Power Bank SafetyUpdated 2 months ago

When using your Power Bank, safety should always be a top priority. These batteries are compact and efficient, but they can pose risks if mishandled. Overcharging, extreme temperatures, or physical damage can lead to overheating, leakage, or even fires in some cases. 


What is a lithium-ion battery? 

Lithium-ion batteries are rechargeable and can store a higher amount of energy in a smaller, more compact design compared to traditional batteries. They are also lighter and more space-efficient.


How to charge safely:

Do:

  • Always use the charger that came with the device when new (Even if a charger fits, that doesn’t mean it’s compatible or safe. Refer to the manufacturer’s specifications to check if the charger is correct.)
  • Always charge devices, especially e-scooters and e-bikes, in a well-ventilated area such as a garage or car port, and on a non-combustible surface (like concrete or ceramic tiles).
  • Always let batteries cool down after use and before recharging.
  • Charge devices when you are home.
  • Charge on hard surfaces like tiles and concrete.
  • Have working smoke alarms.

Don't:

  • Don’t leave batteries or devices unattended while charging and once the battery is fully charged, disconnect it from the charger.
  • Don’t store batteries or devices in areas where they may be exposed to heat or moisture.
  • Don’t charge batteries or devices on or near soft furnishings, like bedding, lounges, carpet or curtains.
  • Don’t charge or use a battery or device that is hot or showing signs of damage (swelling, bulging, cracking, leaking, making sounds like popping or hissing, or smelling unusual).
Was this article helpful?
Yes
No