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July - Help Centre (US) logo

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Changes to the 100 Day Returns Policy.Updated a month ago

In an effort to reduce our Carbon Footprint, we have introduced a $25 donation fee per return request

All proceeds will be donated to ‘Carbon 180’, a carbon removal organization. 

Transportation is a contributing factor to our Carbon Footprint which is why July is focused on reducing this footprint and donating to a better climate. We are continually looking at ways to become for environmentally responsible. Along this this donation, we use sustainable packaging, certified manufacturing, and a push to reduce our carbon footprint across all logistics.

We do offer a one-time free exchange of product for contiguous US orders. Any additional exchanges will incur the donation fee. 

If you’re in Hawaii or Alaska, and paid for shipping, you will also be charged an additional flat rate shipping return fee. 

If you wish to return your July order, please click here. As per our terms and conditions, only unused and unpersonalised items returned within 100 Days of being delivered will be accepted for return. Photo evidence can be submitted via the previous link, and the fee will be deducted from your refund request, before downloading your returns postage label.

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